Customer Support


Customer Service Representatives are available 24 hours per day, 7 days per week.


Gaming Global Toll Free Access

United States/Canada:  1-877-748-3387

The following links provide access to password-protected areas which are exclusively for the benefit of Scientific Games customers to support our Bally, WMS, and BarCrest products.

SG Gaming

  • (BALLY and WMS Games Cut Sheets, Manuals, Par Sheets, FRN/PRN, Artwork, Field Advisories, Bulletins)



  • SG Connect (Installation, maintenance and support across Networks, IT Hardware, Media Systems and AV devices, EPoS Systems and Self Service Betting Terminals)


Empowering our customers by creating the world’s best interactive gaming experiences.

SG Interactive provides robust interactive solutions to the global gaming industry anchored by the world’s deepest and broadest portfolio of player-favorite wagered content.  

Interactive Clients can login here:

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More than 150 lotteries around the world count on Scientific Games to support their business.

We provide customer care on a jurisdictional basis, tailored to meet the needs and requirements of each lottery. Please contact your Scientific Games account representative or operations management group for assistance.

If you are a lottery player in need of customer support, please visit your lottery’s official website.